QuickFindler Support

Questions or suggestions? Email us at jiaentech@outlook.com and we will get back to you.

Quick checks

Shortcuts do not work

Most likely the Accessibility permission is missing. Open System Settings → Privacy & Security → Accessibility and make sure QuickFindler is checked. After an update you may need to uncheck and re-check it once.

Dragging or clipboard does nothing

Make sure the app is running (its icon is in the menu bar). If the system just asked for a permission, grant it and restart the app.

Purchase not restored on a new Mac

Use "Restore Purchases" inside the app and sign in with the same Apple ID you bought it with.

Support · Frequently asked

Which macOS versions are supported?

macOS 12 or later, on both Intel and Apple silicon.

Does it need to run in the background?

No. It only works when a shortcut needs it and does not consume extra resources.

Is anything uploaded?

No. QuickFindler does not upload your files, clipboard content or usage. The unique identifier is only used to validate purchases.

What is the difference between the free and Pro versions?

The core features are free. Pro is unlocked by an in-app purchase; the exact benefits are shown on the App Store page.

How do I uninstall it completely?

Quit the app and drag it from Applications to the Trash. To remove preferences as well, delete the corresponding plist in your user Library.

Still stuck?

Tell us your macOS version, the QuickFindler version and the steps to reproduce — it helps a lot.

Email us

We usually reply within one or two business days.